How to find help with WordPress


In this workshop, participants will learn how to find help in fixing problems, along with various resources that can be helpful, when you are stuck trying to implement a feature, plugin, or theme. WordPress can be used in many wonderful ways to create blogs, eCommerce stores, forums, membership websites, educational websites and much more. Though WordPress is awesome and works very well in most cases, things can go wrong. A theme or plugin might conflict with your WordPress installation, you may run into a server error, or sometimes a new user might get confused and have lots of questions about how things work with WordPress. This workshop will teach participants how to:

  • Find answers for their questions in WordPress.org support
  • WordPress events
  • WordPress.tv
  • Using search engines
  • Plugin and theme support.

Additionally, we will also cover the topic: “How to ask for help”.

Learning outcomes

  1. You will be able to identify websites that provide help for specific types of WordPress issues.
  2. You will find effective ways to write support requests and questions.

Comprehension questions

  • You installed a theme and discover errors, who do you contact first?
  • You forgot your password for your self-hosted WordPress site, what should you do first?
  • How do you send an effective support request for a WordPress plugin or theme?
  • How to find answers to common WordPress errors?
  • Length 31 mins
  • Topic Troubleshooting, WordPress
  • Language English

You must agree to our Code of Conduct in order to participate.


Hari Shanker R
@harishanker

I am a Community Manager for WordPress, and my contributions are sponsored by Automattic. WordPress is one of my biggest passions in my life and I enjoy working on programs that support the global WordPress community. I believe that open-source tech has the potential to make the world a better place.

I have had a rather diverse career with significant experience in the domains of Retail Banking, Print & Web Journalism, Web Development, Entrepreneurship, Event Management, Professional Blogging, and Education.

Outside of work, I enjoy writing (blogging) as a hobby, and I\'m a compulsive bibliophile. I\'m also happily married pet-parent.