Lessons
Lessons can be taken as part of a course or whenever you want to learn deeply about a specific subject or concept. They come in a range of formats, including how-to videos, quizzes, text-based content, and other activities.
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Gather additional information
Part of: Incident Response Team training
After notifying the affected parties, the next step is to gather additional information. This step typically…
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Notify the reporter
Part of: Incident Response Team training
The first person to notify is the reporter(s). An email to the reporter will include the…
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Tone of voice
Part of: Incident Response Team training
Investigating incident reports can elicit difficult feelings and personal judgment – this is entirely normal! To…
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Notify affected parties
Part of: Incident Response Team training
When an incident report requires further inquiry, the next step is to notify the affected parties.…
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Beyond the recap: documentation best practices
Part of: Incident Response Team training
Confidentiality has been mentioned a few times throughout this training, and it can’t be overstated. To…
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Example Incident Response Recap
Part of: Incident Response Team training
This example incident response recap was created for the purposes of this training only. It is…
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Best practices for incident response recaps
Part of: Incident Response Team training
When writing an Incident Response Recap, there are a few best practices to keep in mind…
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Document the inquiry: the incident response recap
Part of: Incident Response Team training
The IRT working group will thoroughly document any incident report that leads to an inquiry in…
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Sample incident report
Part of: Incident Response Team training
This example incident report was created for the purposes of this training only. It is not…
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Complete and submit an incident report
Part of: Incident Response Team training
Using your notes, visit central.wordcamp.org/incident-report and complete an incident report. If you are submitting the incident…
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Asking thoughtful and relevant questions
Part of: Incident Response Team training
In gathering information, we want to be as non-judgemental and unbiased as possible. It can help…
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Explore the situation
Part of: Incident Response Team training
At this point, if you haven’t been taking notes, it’s time to start doing so, with…
